Tumblehome Services

Rentals

Equipment	Daily	Weekly
Canoes	$30.00	$150.00
Recreational Kayak	$25.00	$100.00
Recreational Kayak with rudder	$30.00	$150.00
Tents (various sizes)	prices vary	prices vary
Backpacks (expedition and canoe packs)	prices vary	prices vary
Sleeping Mattress	$2.00	$2.00

Special rates apply for school groups, scouting groups or youth groups. You are advised to make a reservation ahead of time for the equipment you wish to rent. A 20% deposit is required at the time of making a reservation. If a rental is cancelled with less than 24 hours notice, your deposit is not refundable.

Canoes come with 2 paddles and 2 life jackets. Single kayaks come with a paddle and life jacket. All boat rentals come with a standard boating safety kit which includes 50' of floating rope, a whistle, bailer and signaling device. A flat fee of $5.00 is charged if you require the use of a tie-down kit to carry boats safely on your vehicle.

We require the use of a credit card to reserve or pay for the rentals. The user is responsible for any loss or damage to the equipment that is rented. Tumblehome is not liable for any personal injuries that may occur while you are using our equipment.

Purchases

Special Orders

If you know what you want but we don't have it in stock, then we are willing to check with our suppliers to order it in. If you are ordering an item that we do not stock on a regular basis, a 20% deposit is required. If we bring the item in and you change your mind and decide you do not want to purchase it, your deposit may be non-refundable. Due to the increasing cost of freight charges there is a shipping fee on Special Orders.

Holds and Layaways

We will place an item in hold until the end of the following business day if you need time to think it over. If you would like us to hold it longer, then we require a 20% deposit. If you want to make a purchase but need to spread payments out over time, we can hold your purchase until full payment is completed.

Gift Certificates

Not sure what to buy? We offer Gift Certificates in any denomination that you wish. Gift Certificates do not have an expiry date.

Source for Adventure

Along with several other independent outdoor stores from across Canada, Tumblehome is part of a marketing group called Source For Adventure.

The increased buying power of the Source For Adventure group helps us meet our goals of providing you with quality merchandise and competitive pricing.

Our collective expertise and experience makes us Canada's leading outdoor retailers and this is only augmented with the fact that Source For Adventure members are able to draw on each other's strengths.

Warranty

The majority of the products we offer carry a warranty. Warranties vary. Please ask us about the warranty offered on specific items. All warranties are against manufacturers' defects on materials and workmanship. This means that if a problem arises prematurely and it is not due to inappropriate use or mistreatment, then it will be considered for warranty. If a product is just plain worn out after years of use, then this is not considered a manufacturer's defect.

In warranty situations we send the product back to the manufacturer for assesment. The manufacturer makes the decision on the warranty status and may choose to repair it, replace it or issue a credit. If a credit is issued, the customer receives a store credit based on the price paid for the item including taxes. In order to send the product back to the supplier, a $10.00 shipping fee applies.

There are many different warranty and repair scenarios. We do our best to be fair to the customer when things go wrong.